What I’m learning about leading transformation at scale—across technology, service delivery, and people.
Future Retrospective: It’s 2035, and AI Paid Off Because We Changed Too
AI didn’t pay off because we adopted it quickly. It paid off because we changed how we governed it, integrated it, and made decisions about it.
Future retrospective—comments on if you want to compare notes.
These are my personal views, shaped by my experience. They do not represent the positions of my employer or any organization I’m affiliated with.